I truly had no idea hotels were such helter-skelter — and downright freaky — places .
Staying at a hotel can be a relaxing, even luxurious experience, but behind the scenes, the people who work there have to deal with some TRULY horrifying things.
Over onQuora, former and current hotel workers have been sharing theworstandwildestbehavior by hotel guests they’ve ever witnessed. And, if you ask me, they deserve hazard pay and mental health services. Here are their stories:
1.“Years ago, I worked in a hotel that was quite remote in the Yorkshire Dales (a beautiful part of England). Most of the clients were affluent country lovers and livestock dealers. So one night, when a couple of tall, blond, and slim models in expensive clothes and their ‘manager’ stayed, it raised eyebrows. I went to their rooms the next day to discover they had not used the bathroom but instead defecated in the waste bins, used wet towels to wash the crap and piss, and left tons of wet wipes everywhere. They had also puked in the bed and torn the duvet cover, then used it to wipe menstrual blood.”
2.“This woman, drunk out of her mind, came to the front desk one evening to complain that housekeeping had delivered way too many towels to her room. We didn’t understand what she was complaining about since no request had been made for additional towels. If they had been requested, housekeeping would have brought three bath towels and two hand towels. After escorting her back up to her room, she turned the handle on the door next to her room, which was a spare linen storage room with a rack inside stocked with about 150 fresh towels! That door should have been locked with a key, but somehow, it didn’t close securely, and this woman was so drunk that she thought the linen storage room was her room, now stocked with extra towels!”
— Noel R. , Quora
3.“We had a guest who was jumping from his fifth-floor room balcony into the hotel pool. He had to be perfect to get the proper distance to clear the pool deck with chairs, but not jump so far that he overcompensated and landed on the opposite side of the pool. He was immediately told to check out, or the police would be called.”
4.“I worked at a very nice, award-winning hotel when, one night after 9 p.m., I answered the complaint that a middle-aged couple was swimming naked in the indoor pool. The guests, when asked to put on proper attire, became very belligerent (I’m sure alcohol was involved). When I informed the complaining guest (and her young child) that the transgressors had been provided towels and asked to change or leave the pool area, I thought things would soon be under control. Pretty big misjudgment on my part. The couple eventually left to return to their room, but very soon after that, the mother and child returned to the front desk to let us know they had left a couple of ‘gifts’ on their way out. I had to go see it to believe it — they had pooped twice while still in the pool.”
" Obviously , the pond had to be shut down like a shot and treated with atomic number 17 . The female parent and kid were very upset . fortuitously , our company possess the other hotel on this street corner , and we were able to tender them the opportunity to utilize that facility . It was not a perfect solvent , but an comprehended attempt nonetheless . "
— Glen S. , Quora
5.“Back in the day, I was a front desk supervisor for a major chain. I had a guest check in during a lull, and he appeared to be very nice and calm. He informed me that his wife would be arriving shortly and asked me to come to the pool area and let him know when she checked in at the desk. He then went to his room and passed by later to go to the pool. We then got slammed with check-ins, and the staff and I were busy. No one approached me about being with this guest at the pool. Suddenly, he loomed in front of me, yelling and cursing: ‘I told you to let me know when my wife got here, asshole! You made her wait! What are you, an idiot?'”
6.“One couple checked in without telling the hotel desk that one of their bags contained their pet snake. The front desk found out after the woman called from her room and explained that the snake escaped as they were feeding it and that they couldn’t find it in the room and needed help. There were no female staff volunteers to the room, only guys who went armed with waste baskets and brooms. After about 15 minutes, the three-foot, non-poisonous snake was located, wrapped around the underside bed frame. Everyone’s worst thought was that the snake had made it through the central air vent in the wall, but thankfully, they caught it before it could make it there.”
7.“I was working the graveyard shift at a five-star hotel when I was asked to deliver condoms to a large suite. They let me right in…into an orgy. I had no idea who ordered the condoms, but I guess they were for all of them. Out of nowhere, this half-naked dude approached me and screamed, ‘You charged it to the room?’ He then threw me a tip — a Benjamin. As I stood there in a stupor with probably the biggest grin on my face, the gent slapped me on the back and muttered, ‘Stay for a while.’ I came to find out it was a swingers party.”
8.“I was the manager on duty when a gentleman told me his wife was missing and we needed to contact the police as she would never leave without telling him where she was going. I asked him first to show me the last place he had seen her, and he said it was the lobby. We went there and then to his room…but no luck. We continued to look throughout the hotel, but she wasn’t in the restaurant or bar, not at the pool, sauna, or exercise room, and not in their car, which was still on the property. Finally, I had no choice but to call the police as he requested. When they arrived, we went back on the same tour. She was nowhere to be found. Still, the police weren’t in a hurry to make it a missing person matter.”
" Finally , I asked the man if they had been drink earlier , and he enounce yes , they ’d had ' a couple . ' I headed back to the streak and decide to look throughout the lounge . Much to my surprisal , I see two legs sticking out from underneath the butt machine ( they still had those in the mid-’90s ) . Somehow , she had lodge herself between the back of the machine and the wall and pass out , sliding down to where her feet stuck out from under the car . Their definition of ' a match ' and ours was apparently dissimilar . flaky crisis averted ! "
9.“A cleaner at the hotel was doing her rounds early in the morning when she heard a woman screaming for help in a room. She let herself in and found a naked, middle-aged lady handcuffed and spread eagle on the bed. A banging noise was coming from the wardrobe. The cleaner, thinking a serious crime had been committed, called for security and the duty manager. When they arrived and unlocked the wardrobe, they found a rather embarrassed gentleman dressed asSuperman. It turns out this couple was playing a game where the wife was handcuffed naked to the bed, and the husband, dressed as Superman, would climb on top of the wardrobe and jump on top of her. The problem was that the wardrobe couldn’t quite take his weight, and the top broke, dropping Superman into the wardrobe, which was locked from the inside.”
10.“One night, the ‘Fletcher’ family arrived. Little did they know their name would go down in our hotel’s history. These lovely guests checked into our hotel after being kicked out of another hotel in the area. I’ll summarize theFletcherfamily’s many offenses. Daddy Fletcher told my coworker and me that we looked like porn stars when we wore glasses; asked us to kindly remove them. He also told us they were kicked out of the other hotel for being English; it’s impossible considering it’s Orlando and 50% of tourists are from England. They also set up a makeshift wedding reception for their daughter and son-in-law in a hallway outside of guest rooms. We had to move the so-called ‘wedding reception’ because one of them vomited in the vicinity.”
" Security was call to Daddy F. ’s and Mommy F. ’s way multiple time for domestic violence . Police were also call to the hotel for domestic violence between the new marry husband and wife .
Mr. Fletcher told a pizza male child , ' Jizz on the pizza before you work it to my wife , would ya ? '
On their concluding day before heading back to England , Daddy F. and Mommy F. got into the biggest combat yet . Mommy F. decided to leave Daddy F. at the hotel drunk while she went to the airport with Family F. Daddy F. missed his flight ; Mommy F. tell him not to return to their married menage upon his return to England . Daddy F. then did the worst affair yet . Are you quick ? In a sottish rage , he calumniate his own fecal matter all over his hotel room . I ’m uncertain what happened after this , but I think I ’ve already said enough . "
— Ruby C. , Quora
11.“I temporarily worked in housekeeping at a pretty big hotel. These three ridiculously gorgeous girls checked in for a few days. I noticed they had a lot of camera equipment, but I didn’t think too much of it. During the three uneventful days they were there, they only wanted housekeeping once. Once they left, I walked into their room to do a last clean and get ready for our next guests. But as I walked in, I saw their whole bed had poop everywhere. Like everywhere. It was so odd — as if they did it on purpose.”
12.“There was a pool party in our courtyard pool for a bowling team, with lots of children attending. I was working at the hotel as a maintenance man, but sometimes they used me for security, which I hated because it literally was not my job or my interest to do so. Also, I was 20 years old, skinny, and not in good shape for security detail. Anyway, I was told a strange man was lurking around the pool trying (so they claimed) to snatch one of the children. They told me he was hiding in a stall in the lobby bathroom and that I should ask him his name and what room he was staying in. If he could not provide these, I was to kick him off the property.”
" So I enter the restroom as the people making the accusations abide outside the lav door . I see someone in a stall and tap on the door .
' Sir , are you a guest at this hotel ? '
' What ? Ummm … yes . '
' What is your name and room issue ? '
' … can i just terminate first ? '
This went on for a few moment . Me banging on the cubicle door , and this poor man just essay to take a peaceful poop . It release out he was just with the bowling political party and had zero clue about the court kitty play . Someone eventually burst in and screamed at me that the skulker was in the parking lot and heading back to the front room access .
I followed them alfresco where they channelise him out as he walk toward the lobby doors . At this point , I already felt humiliated due to my interrogate a man while he was convey a rubbish dump . Now , I had to enroll into a wholly different confrontation with a person who could be a pedophile piranha … or just another innocent person minding his own business .
I stop him and postulate if he was staying at the hotel . He had a foreign look in his eye . He was sweaty , appear like he last in a basement , and was extremely aflutter . He did not react . He just tried to outmanoeuvre me . I blocked him and asked him what his business was at the hotel . He preserve trying to pass me , and I kept blocking him . I had guests determine from the bowling party the whole time this happened , making the state of affairs more tense . lastly , I told him I was kick the bucket to touch the police , and he bolted through the parking lot .
I never pay off the full fib of what actually took place by the pond , but that was the weirdest 10 minute I spent working at a hotel . "
— Sardo N. , Quora
13.“I was assigned to clean the room of a guest who had complained about not getting service the day before. They had a ‘do not disturb’ tag on the door, so I questioned my boss. She told me to enter. So I did. It was a train wreck. I let out a deep sigh and started throwing trash in a bag. I soon realized I was tossing out high-end clothing tags and expensive wine bottles. I stood up to see massive amounts of cocaine lines set up, and I don’t know how many rolled up 100-dollar bills.”
14.“In 2011, during a hurricane in the Mid-Atlantic, our hotel was completely sold out because high winds had knocked out power in many of the surrounding neighborhoods. It was a challenging few days as nobody could leave the hotel, but the building survived (except for some minor leaks), and we kept power. When the storm passed and power was restored, we began cleaning up the rooms that housed our guests for the previous 48–72 hours. A housekeeper attempted to enter a room marked in our system as ‘checked out,’ but she found that the safety latch on the inside of the door was engaged. She announced herself and asked if anyone was in the room…nothing. The executive housekeeper made her way there, knocked louder, opened the door (as much as possible with the safety latch), and yelled into the room. No response.”
" My comportment was requested at the elbow room . I knocked hard and , in a loud voice , asked if everyone was okay and if anyone was in the elbow room . I had an employee from our upkeep section come with a tool to open up the room access when the security measure latch is engaged . I was able-bodied to work the door latch off , and we lento open up the doorway . I count inside and watch the tv on , unhorse off , and a body under the blankets on the bed . I announced myself again , but again , there was no answer .
I require the assembled staff to stay out of doors ; only the Executive Housekeeper and I would take the air in . We go in , hairs standing up on the back of our necks , and walked over to the bed . When we withdraw the cover song , we were relieved that it was not a body … or else , it was pillows stacked to face like a body . In all the commotion of trying to get ahead memory access , everyone forgot that this room had an adjoining door . What in all likelihood happen is the guests had both rooms ; they staged this one with the pillows and the security door latch , then walk into the adjoining room to kick the bucket .
I ’m certain they wish well they had us , as they would ’ve been proud of the prank . luckily for the staff , it was only a joke , and they did n’t have to deal with something that does , unfortunately , fall out on occasion in hotels . "
— Josh S. , Quora
15.“I knocked several times and said I was a housekeeper. There was no response, so I unlocked the door, went inside, and opened the curtains. When I turned around, I saw something I hadn’t seen before or since. The guest — an attorney who had been there many times before and was far from childlike — was curled up, naked and sound asleep. Nothing unusual there. What was unusual was the large pile of stuffedanimalshe was lying on top of while clutching a huge stuffed panda bear.”
Entries have been redact for length and lucidness .
